TERMS & SHIPPING

We ship items to most countries in the world. the order process as soon as your online purchase is completed. Once we ship your package, we will send you tracking number and update your order status on our website once it available. If there is a little delay, please have more patience.


Shipping Time

Our aim is to deliver all orders within 5-7 working days of your payment being received. 

Generally, we will need 1-2 working days to process your order and arrange the shipment. Your order will be shipped out next day or on the 2nd day after the payment has gone through. 


Cancellations

If you have placed an order and would like to cancel it, please email us at our service e-mail address within 5 hours of placing your order, if you cannot offer appropriate cancellation reasons. Don't worry! Even after the 5 hours, our friendly customer service will do all that we can to stop the items from being processed and/or shipped but there is no guarantee that we will be able to cancel it in time.


Returns

If you are going to send your item back for refund/exchange, please contact us first. We can only exchange phonecase or refund money if you send us the item in original condition.


Please note: It's buyers responsibility to buy the correct size/colour. And we won't refund you money for additional postage cost if the shoes don't fit you or colour of the item looks slightly different than on your screen.

Computer monitors vary in their reproduction of colour. Colour you'll see on the screen depends also on your screen settings.

We do our best to provide you with best possible pictures of the product, but the colour you see on your screen may be slightly different from the real colour. While describing colour, we manufacturers description.

The same applies for size description: we always follow manufacturers description. If you have any doubts, please contact us before you buy the item


Exchanges

To exchange a product, you must email us and inform us of the reason. We will then provide you with further instructions.The goods can be exchanged within 8 days of the receipt date provided they are unworn and in the original condition . When returning an item for an exchange, please ensure that your name, address, phone number and instructions are clearly indicated. All shipping costs associated with the exchange of goods are the responsibility of the consumer.